Job Description Summaries

Ambulance Crew positions

  • Emergency Medical Technician – The EMT is the lead crew member on the ambulance. This individual determines the medical issues and treatment for the patient. The Driver and EMR assist the EMT as asked. The EMT is licensed by the State after passing the EMT training and certification exams. CPR certified.
  • Ambulance Driver – The Ambulance Driver is responsible for the safe operation of the ambulance and for delivering the crew to the patient’s home or scene of need. The driver goes through Emergency Medical Responder (EMR)training prior to going through the Emergency Vehicle Operations course (EVOC). On scene, the driver assists the EMT with patient care as requested. CPR certified.
  • Emergency Medical Responder – The EMR is primarily responsible for documenting the patient care report (PCR) on the toughbook. In addition, the EMR may assist the EMT with providing patient care as requested. CPR certified.
  • Dispatcher – While not on the ambulance, the dispatcher is an important part of ensuring that patient care is delivered quickly. The Dispatcher receives the call, takes the caller’s information about where the patient is and what the problem is and then dispatches the ambulance crew to the scene.


Wheelchair Van Driver/EMR CPR Certified

Our Wheelchair Van Driver/EMR goes through the Emergency Medical Responder training and is CPR certified prior to serving as driver for our wheelchair vans. It’s the driver’s responsibility to pick up the patient at the patient’s home or place of discharge (doctor’s office, hospital, dialysis office, etc.) and safely deliver them to their destinations. The driver must understand the safe operations of the wheelchair van and lift.

  • The Wheelchair Van EMR – 54 hours of training and assists with the safe transport of the patient and keeping track of the paperwork.


Team Captain

Oversees and organizes the ambulance crews on his/her duty day. Tracks paperwork, ensures all positions filled with assistance of team scheduler. Arrives early to set up for the day and has authority to make decisions for his team’s ambulance and transport calls.


Vehicle Maintenance crews

Team members need mechanical skills to assist in the maintenance of our vehicles, both ambulances and vans. Vehicle Maintenance crews generally come in first thing in the morning to check vehicles for any issues that need immediate attention.


Wheelchair Maintenance

Assists in the repair and maintenance of donated wheelchairs, walkers and canes.


Information technology specialists

Assists in setting up new equipment and maintaining our computers and printers. Must have skills in this area.



Our cooks are an indispensible part of our team. Without them we’d be eating burned or half-cooked meals. Cooks are given a stipend for buying, planning, preparing and cooking for our teams. Each team has 30 to 50 people come in each day with multiple shifts that work the 24 hours of that day’s duty day. One meal (lunch) is prepared for all the volunteers of the day. That meal is saved for evening and overnight crews.